Dealership redeemed themselves?

STEPHEN · Post by **STEPHEN** » Tue Apr 16, 2002 5:27 pm

Hi everyone,
Not typed for a while as my dealer has had my car for the past 9 days to put everything right with it!!

I have had several meetings with the chief technician during this period and had a test drive with him today to make sure all faults have been rectified.

Everything now seems great and they were nothing but helpful and have told me that if I need any future work doing it will be done on a priority basis due to the lack of service I received at the beginning. They also filled up the car and have offered me chrome roll hoops at half price!!!!

Now looking forward to a great summer with the top down - unfortunately cannot make Drayton as its my Birthday and am going away but will definitely be at the next one!!!

And the moral of this story is "it pays to complain"!!!!!!!!!

Stephen

Julia · Post by **Julia** » Tue Apr 16, 2002 5:32 pm

Hi Stephen
Long time no hear!
I too have suddenly received good service from my local dealer. Maybe its a sign of things to come? (I hope so!)
Shame you can't come to the meet but Happy birthday for Sunday!
Julia

Derek · Post by **Derek** » Tue Apr 16, 2002 6:21 pm

> And the moral of this story is "it pays to complain"!!!!!!!!!

i think i proved that too

Post by **Lyndon** » Tue Apr 16, 2002 7:09 pm

So Peugeot now do the chrome rollover hoops ????

how much ????

Cheers

Lyndon

STEPHEN · Post by **STEPHEN** » Wed Apr 17, 2002 10:23 am

Lyndon,
They have offered to get me the hoops from the guy in France - that I told them about!!! But are willing to order and fit them for Â£75 so quite a good bargain!!

Really wish I was going to Drayton - it would be great to meet up with everybody - but definitely next time!

Will keep you posted on the condition of my car

C Ya

S

Post by **Lyndon** » Wed Apr 17, 2002 6:39 pm

Hi Stephen,

thanks for the info

Will wait and see if anything else catches my eye.

sorry you can't make it, maybe next time.

Cheers

Lyndon