We recently took Jens CC in for a service (20k) at Sunwin Peugeot at Keighley - we bought the car from the Halifax branch which was not without its own hiccups but in the end the staff were nice enough and it got sorted.
Whilst in for service I listed about 8 things that wanted doing under warranty including:
Sticking drivers 1/4 glass
Suspension knock
Paint rubbing off onto seals on boot and roof
creaky roof
boot catch loose (bolts chewed they have been tightened so many times)
Funny noise from engine
Seat creaking
Etc
They did the suspension knock which turned out to be a rubber bush and looked at the boot catch and ordered some new torx bolts.
The rest they said they would have to re-book the car in for and the earliest would be the 6th of November - about 10 days after the service if we wanted a courtesy car (essential) so we said fine.
We were told "just drop it off on the 6th"
Jen prefered if I took the car as an ex painter so I could discuss what they planned on doing to the boot/roof - but I couldn't get there until the afternoon - so jen called and told a girl called Kirsty, who said it was fine to drop the car off anytime.
With traffic etc and a company to run it meant that I didn't get there until 4.00pm and handed the keys over gave `Kirsty` the reg and name and she handed the key back and said "well, its too late now"
Apparently 4.00pm isn't the `afternoon` and the "day had gone now" so we would have to re-book the car in.
To say I kicked off is an understatement
To be continued....more to follow....