Peugeot Customer Service!

Anything related to the 206CC
Julia
Posts: 2604
Joined: Fri Dec 07, 2001 1:00 am

Post by Julia »

Had a phonecall today (which I know some others have had) from Peugeot Customer Services asking how I rated the service from my dealer when it went in for its 20k mile service!!!
Hahahha I thought wahey!
I had the poor woman on the phone ages! Answered her questions with a 1-10 scale with 1 being the worst. Some of my answers were minus 1 with the majority being 1!
I think I did give them 2 for somethings but it never went higher!
Feel slightly satisfied now! :D
[img]http://www.addis-welt.de/smilie/smilie/simpson/Smilie04sim.gif[/img] [img]http://www.addis-welt.de/smilie/smilie/simpson/Smilie03sim.gif[/img] [img]http://www.addis-welt.de/smilie/smilie/simpson/Smilie06sim.gif[/img] [img]http://www.addis-welt.de/smilie/smilie/simpson/Smilie07sim.gif[/img] [img]http://www.addis-welt.de/smilie/smilie/simpson/177.gif[/img]
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Lyndon
Site Admin
Posts: 5416
Joined: Mon Nov 12, 2001 1:00 am
Location: Notts,England

Post by Lyndon »

good for you girlie :D :D :D :D
Webmaster and Admin - http://www.peugeot206cc.co.uk

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Cappy
Posts: 475
Joined: Sun Apr 13, 2003 10:40 am
Location: Swindon

Post by Cappy »

Do Peugeot have a customer Servie dept
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tiranova
Posts: 1511
Joined: Fri May 16, 2003 4:34 pm
Location: Bristol, UK

Post by tiranova »

Isnt it Peugeot Dis-service department?
Liz


[url=http://www.peugeot206cc.co.uk/newowners?id=468]Ex-Owner 468[/url]

Now driving Mercedes SLK280
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RTF
Posts: 581
Joined: Fri Mar 21, 2003 12:07 pm
Location: The Netherlands

Post by RTF »

I've had a call from peugeot customer service also.
After a month i had the car that was. How good the service and the car was.
I rated my dealer pretty good.
So far they gave me pretty good service. Got rid of a tiny scratch and my squeaky brakes.
I had my mirrors, bonnet vents en sprayers(?) colored and 6 weeks later not paid for it yet :lol: (the bill will follow they said when i asked if i could pay immediately...)
<IMG SRC="http://members.home.nl/mvjgwouters/2smile.gif">...overtaking is an art...
[url=http://www.peugeot206cc.co.uk/newowners?id=446]Owner446[/url]
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CB
Posts: 4312
Joined: Mon Apr 08, 2002 1:00 am
Location: Classified

Post by CB »

Right...I'm drunk so explain this to me slowly..."Peugeot....Customer....Service....." Nah, sorry - you lost me :rotfl:
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Darth Bourj
Posts: 254
Joined: Wed Oct 30, 2002 4:32 pm

Post by Darth Bourj »

Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me Please ring me.

I have sooooooooo much to tell you. :twisted:
Bourj wants his ORANGE back!!!
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CB
Posts: 4312
Joined: Mon Apr 08, 2002 1:00 am
Location: Classified

Post by CB »

:rotfl: Nice one Darth
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MattB
Site Admin
Posts: 1609
Joined: Fri Dec 27, 2002 8:07 pm
Location: Leeds

Post by MattB »

I had a questionnaire posted to me from some external survey company. I cleverly can't remember who they were at the moment but it had lots of detailed questions about the CC. Anyone else had one of these?
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Vicky
Posts: 58
Joined: Wed Jun 11, 2003 11:14 pm
Location: N Derbyshire

Post by Vicky »

If it a new car you purchased it was probably the JD Power survey, they contact a percentage of new car purchasers, they are the main survey for reliability and satisfaction results go to manufacturers and motor press, very involved survey form 4 or 5 pages of detailed questions about faults problems etc.

If you get one always worth filling it in,

Think they are alos contacting second owners of cars under 18 months old as well now

Victoria
www.myfiat.co.uk : information for Fiat Multipla Owners
www.206cc.us : Info on my 206cc (Just being set up)
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MattB
Site Admin
Posts: 1609
Joined: Fri Dec 27, 2002 8:07 pm
Location: Leeds

Post by MattB »

Yep, JD - that's the one!
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Vicky
Posts: 58
Joined: Wed Jun 11, 2003 11:14 pm
Location: N Derbyshire

Post by Vicky »

If you have still got it, fill it in,

Its about the only thing the manufacturers take any notice of,

Be honest with it, don't put everything down as crap otherwise it gets discounted as a duff entry, lets face it everyone has found some good points!


Saying that when I got one for my Fiat Stilo 2.4 Abarth I found it very difficult to find anything to be nice about !!

Victoria
www.myfiat.co.uk : information for Fiat Multipla Owners
www.206cc.us : Info on my 206cc (Just being set up)
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