My Turn!

Michelle · Post by **Michelle** » Wed Jan 01, 2003 7:29 pm

Ok, so I should have known that it was too good to be true! I have had my CC for one week and in the awful weather that we have had lately I have noticed much to my dissapointment that there is a drip on the drivers side where the roof folds. I know that this is a common problem but what I would like to know is where I can find the document on how to fix this on the site. I know that it did used to be under 'stuff' but I cannot find it anywhere!

Post by **Lyndon** » Wed Jan 01, 2003 8:08 pm

oops i think i deleted it when i did the mild update to the main site, will look into it

wheel repair it · Post by **wheel repair it** » Wed Jan 01, 2003 8:11 pm

id be keen to have that as well lyndon

I keep telling the monkeys theres a fix on here,but they say theres not.

Iwent to the main site,then on stuff,then to downloads,then it gone

well i think thats wot ive done

Post by **Lyndon** » Wed Jan 01, 2003 8:19 pm

i've put them back now

the files were on the site, it was just the links that were missing

Michelle · Post by **Michelle** » Thu Jan 02, 2003 9:08 pm

Thanks Lyndon!

Post by **Lyndon** » Fri Jan 03, 2003 7:37 pm

Glad to help

Michelle · Post by **Michelle** » Tue Jan 07, 2003 9:57 pm

Just thought that I would let you know that I have booked my car in to be looked at next week so I will let you know how I get on.

The good (?) news though is that the girl from the dealership who sold me the car also bought one at the same time and they were built just a couple of weeks apart. When I went to see her she said that she is having the same problem with hers and they are going to sort her car out as well.

Hopefully as she has the same problem they might get this sorted out first time for me!!

Derek · Post by **Derek** » Tue Jan 07, 2003 11:39 pm

good luck :rolleyes:

Michelle · Post by **Michelle** » Wed Jan 08, 2003 11:18 pm

Thanks Derek, will let you know how I get on!

Derek · Post by **Derek** » Thu Jan 09, 2003 12:10 am

hopefully better than i once did

Michelle · Post by **Michelle** » Tue Jan 14, 2003 8:29 pm

Well, picked my CC up today from the garage (they took it in yesterday) and they think that they have fixed it (although I still need proof for myself!) However, I was really angry when I picked it up . . . .

It had been parked with the front end up on the kerb and another car parked millimetres to it's bumper.
It was filthy - the paintwork had greasy finger marks on it and the black plastic had water marks on it.
The inside was just as bad - there were grubby marks on the roof lining and greasy marks on the plastic above the window.

I obviously went mad and they have offered to clean it at my convenience (the earliest being the weekend as they aren't local).

I am not a happy bunny . . .

Derek · Post by **Derek** » Tue Jan 14, 2003 9:12 pm

ask for more than a free clean - they should be taking far better care of your car when it's in their possession. write to their head office if you don't have any luck.

Michelle · Post by **Michelle** » Wed Jan 15, 2003 9:39 pm

Yeah, will do. I wasn't sure how firm I should be with them!

Alex LS · Post by **Alex LS** » Wed Jan 15, 2003 10:01 pm

As firm as you can get away with.

Derek · Post by **Derek** » Thu Jan 16, 2003 6:03 pm

ditto what alex says but at the end of the day, "demand" what you want and make sure you get it.

i don't have a problem with my dealer as basically they now know better than to annoy me (i'm easily annoyed). the arguement process was boring as always but they get the message in the end