new seal for roof takes more than a week????

TheMinel · Post by **TheMinel** » Mon Oct 28, 2002 5:42 pm

Hi there,

with the weather worsening, I decided to book my car in to sort out the samll leak from the back right side... the guy at the dealer first sd they tried to fix it with the existing seal, improved it but they ordered a new seal anyway.... he then sd it would be in tomorrow to finish the job by tomorrow afternoon ish.... I sd ok I might as well leave the car there then.. he sd ok....
He then phoned me saying that the warehouse where they get the parts has it in back order! I could take more that a week to get 1! I sd I would go get the car back tomorrow as Im not leaving it there for a week! My question is.... why did the guy say the part was available straight away at first? hmmmm do any of you smell some kind of dodgy stuff going on here?

Juan · Post by **Juan** » Mon Oct 28, 2002 7:22 pm

well, can you imagine how long will it take for me to get any parts since they have to send it to mexico? i guess you are luky after all

Eye See · Post by **Eye See** » Mon Oct 28, 2002 9:09 pm

They never seem to have parts when it is warranty work!

However, seem to remember somewhere in Peugeot's 'customer promise' that if a part isn't available next day, you don't have to pay for it?

Anyone been paying for parts and got em for free?

Eye See

TheMinel · Post by **TheMinel** » Mon Oct 28, 2002 9:35 pm

well the only thing I hope is that they haven't made it worse! I read of someone that broguht their CC in for a leak and instead of sorting it out the monkeys made it worse!

Oh, and I am not gonna pay a penny for the new seal! Although it's a new part it is the original one that is faulty... on a car that's only 2 months old!

TheMinel · Post by **TheMinel** » Tue Oct 29, 2002 2:12 pm

good news!
as i went back to get my baby back this morning....they told me the seal had arrived and they promptly mounted it! wohoo a good service! hope it lasts waterproof now! wohoo

Derek · Post by **Derek** » Wed Oct 30, 2002 2:17 am

don't want to be negative, but ...............

new seals took 3 weeks for me back in february - and after fitting the leaks were still there. being so impressed with their efforts i let them keep the CC for good

TheMinel · Post by **TheMinel** » Wed Oct 30, 2002 10:55 am

well, my leak was small to begin with..... and i'm luckier than you ahah

Derek · Post by **Derek** » Wed Oct 30, 2002 8:16 pm

mines was small too - the leak

then getting it fixed became 4 big leaks - then 4 big leaks became no leaks with a new CC

stephen T · Post by **stephen T** » Wed Oct 30, 2002 8:40 pm

mines was small too

WAAAAAAAAAAAAAAAAAAAAAAA HAHAHHAHAHAHAHAHAHA WAAAAAAAAAAAAAAAHAHAHHAHAHAHAHAAHAH

:rolleyes: :rolleyes: :rolleyes:

TheMinel · Post by **TheMinel** » Wed Oct 30, 2002 10:03 pm

l olololololololol

@ zetec

awwwwww im glad to say my car is now 100% waterproof