Virgin Cars update

julie_b · Post by **julie_b** » Fri May 17, 2002 2:31 pm

Some of you may remember the trouble I had with Virgin cars. Briefly, having ordered my cc in October, and expected delivery early May, they rang me (after I'd chased an update) in April to say there was a delay and it wasn't due till November:(
There is a happy ending to this. I've been driving my black cc for about 5 weeks now, having ordered it thru the local dealer.
I've now got my entire deposit back from Virgin (including the Â£100 they usually deduct as admin costs!) and also got 30 weeks of interest on the deposit from them as a "good will jesture".
I'll never deal with Virgin cars again but at least I've got all my money back.
And driving round for the last 5 weeks in my fantastic car more than makes up for the extra dosh I had to cough up for going the non - import route!

Thanks everyone for your advice. I'm convinced that the letter to Mr Bransons office ensured I got all my money back! (And they did offer me about 3 alternatives but when you're paying that much for the car, you want the spec you've set your heart on!)
Happy driving,
Julie

Robbie · Post by **Robbie** » Fri May 17, 2002 2:33 pm

Brilliant news Julie

julie_b · Post by **julie_b** » Fri May 17, 2002 2:38 pm

It certainly is.
Now if only it was a sunny today as it was yesterday!
Oh well, it still brings a smile to my face even with the roof up.
Mind you, if I could afford an SLK....maybe next time!

Alex LS · Post by **Alex LS** » Fri May 17, 2002 3:35 pm

Well mine is still on target for late July. Hopefully, your experience was a one-off

julie_b · Post by **julie_b** » Fri May 17, 2002 4:00 pm

Hi Alexls
As long as you're getting updates, I guess you'll be OK.
The only reason I was told of the delay just 5 weeks before expected delivery was because I chased them. Somehow get the feeling the order was never placed although they blamed the supplier in Spain.
However, I do know they have a few silver and blue ones coming in very soon coz they offered me one of those instead. So hopefully you'll be OK. What spec did you go for?
Julie

Alex LS · Post by **Alex LS** » Fri May 17, 2002 8:17 pm

They've changed their supplier - still in Spain though.

Black SE with black leather & Tracker.

Matt · Post by **Matt** » Sat May 18, 2002 8:51 am

Congratulations Julie. Great news. Stick to your guns!!

Alex LS · Post by **Alex LS** » Wed Jul 03, 2002 10:56 am

Â£12,000 has just entered my bank account. Just waiting for Virgin to ask me for it now - should be sometime this week...

Alex LS · Post by **Alex LS** » Wed Jul 10, 2002 5:49 pm

Well wouldn't you know it. Pug have delayed delivery of my car to the supplier - it won't be there for another month!

At least I should get a '52' reg...

CB · Post by CB » Wed Jul 10, 2002 5:59 pm

Surely you mean '02' ?

??:

Alex LS · Post by **Alex LS** » Wed Jul 10, 2002 6:07 pm

No, 52. By the time it gets to me, it'll be September

Robbie · Post by **Robbie** » Wed Jul 10, 2002 6:14 pm

All set for winter just like me new car :sad:

Derek · Post by **Derek** » Thu Jul 11, 2002 12:33 am

i thought it was winter the now

??:

p.s. robbie - roof down again today briefly - 3 days in a row - how good it is to live in warm (cloudy) scotland

julie_b · Post by **julie_b** » Thu Jul 11, 2002 1:58 pm

At least it's only a month!
Here's hoping for fine weather in September for you

Robbie · Post by **Robbie** » Thu Jul 11, 2002 2:38 pm