Peugeot Assistance P*ss take???

col · Post by **col** » Thu May 16, 2002 10:27 am

Just recieved a letter from Pug Assistance. offering me the special offer of extending my cover for an additional 2 years. In the letter it stated that i have been specially selected (??) for this limited offer and i must reply within 30 days to get the offer. (i had the impression that its available to every CC owner) I can choose to pay the full amount now or Â£50 deposit and Â£50 when my existing one expires. The worst part is that my policy doesn't expires until October, thats in 5 months time!!!

Needless to say i will be paying them as i can't be a***d to sort it out with them in Oct and arguing the point. Have enough of that with "So called" Peugeot Customer Relationships.

Robbie · Post by **Robbie** » Thu May 16, 2002 10:32 am

Funny, I had also been "specially selected" when the same letter got pushed through my letter box yesterday.

Justin · Post by **Justin** » Thu May 16, 2002 10:36 am

What's even funnier is that I got the same letter even though it specifically says on my original invoice: "2 years AA - Â£40", which I've obviously already paid. I think I feel a phone call coming on

Julia · Post by **Julia** » Thu May 16, 2002 10:37 am

Just a thought now my CC is over a year old.
Does this mean my Peugeot assistance is expired? I have had nothing sent to me asking me to renew anything.

??:

Vince · Post by **Vince** » Thu May 16, 2002 10:49 am

Looks like you're the special one, Julia.

Julia · Post by **Julia** » Thu May 16, 2002 11:19 am

I think this might mean a call to the ever so popular Customer relations line. (da da daaaaa!)
As usual Peugeot are trying ever so hard to confuse us all!
I did receive a letter and a nice courtesy call from Peugeot last week asking if I would like to take them up on their offer to end my passport agreement which runs out in September! Where they got this information from I don't know!!!

col · Post by **col** » Thu May 16, 2002 12:59 pm

Best calling the number on your Pug Ass card, i think you will get a bit more sense out of them

Rich · Post by **Rich** » Thu May 16, 2002 2:38 pm

Hi,
My pug206cc is now 1 yr old and I presume my 206cc cover has now lapsed ?.Please can someone post the telephone number that you need to call to get the "special" renewal price for 2 yrs extra cover as I don't have a Peugeat Assistance card. Thanks.

Rgds

Rich

Derek · Post by **Derek** » Thu May 16, 2002 5:55 pm

rich,

your dealer should be happy to sort it out for you - mines will do the same when the time comes as they told me.

julia,

having owned 3 x 106, 306, 206 since 1994 i have never had a letter asking me to extend AA cover, looks like they must not like us

derek

Erm · Post by **Erm** » Thu May 16, 2002 6:44 pm

Hiya,

I got the letter a while ago, decided not to take up the offer, but they were ever so helpful calling me at 8pm monday evening during eastenders to try and persuade me to join up.......so be warned underhand tactics like disturbing u during eastenders may be deployed if u dont reply

And u asked for the number....well the number is 0845 200 1234, but i dont know if they will want a reference number cuz apparently ur meant to be one of the "lucky" ones to get this "special" offer

Erm

Sara · Post by **Sara** » Thu May 16, 2002 7:37 pm

I've been chosen too, does anyone have any prices for the aa. rac or green flag, surely there must be someone better and cheaper than peugeot

Derek · Post by **Derek** » Thu May 16, 2002 7:44 pm

sara,

you won't get any cheaper than Â£50 for the full cover peugeot gives you.

AA & RAC are either Â£39 or Â£42 but that is for the very basic cover which is next to useless.

derek

Derek · Post by **Derek** » Thu May 16, 2002 7:59 pm

just checked the AA site. equivalent cover to peugeot assistance is Â£136 for continuous payment or Â£164 for one off payment.

and yes that's only for one year, not for life

derek

rob · Post by **rob** » Thu May 16, 2002 8:21 pm

the only difference with the cover direct from the AA is at that price that entitles one other person in your household to have the same cover.

I have this cover from the AA and it has been on hold since I got the pugs, its still on hold now for at least 2 years as I get RAC cover with the Pumas.

Oh just one thing. If you ever are an AA member after you dont use pug cover, they will send you a reminder to renew.

Do what I do. Ring up the joining line and pretend to be a new customer, its always cheaper. Then ring the renwals kline and tell them you want it at the new customer price. The moan and say no its only for new customers. Just tell em you will lapse your membership and rejoin the day after it expires. They soon back down and it has usually saved me about Â£30 each time.

Sara · Post by **Sara** » Thu May 16, 2002 8:44 pm

Does anything get past you rob, will you come and work for me, I could use someone like you in my team
Sara