Handbook

johlle · Post by **johlle** » Mon Mar 17, 2003 11:03 am

Anyone tell me how long I should wait for Peugeot to send me a handbook for my new 206cc (moonstone, full leather) before giving them hassle?
This is my 3rd 206 - previous 1.6GLX then GTi - so I do at least know what the dashboard tells me!!

col · Post by **col** » Mon Mar 17, 2003 11:09 am

I'm surprised they haven't got this handbook problem sorted out yet. It really should be in the car when you pick up so any delay is unreasonable.....so just hassle them

ladymxenna · Post by **ladymxenna** » Mon Mar 17, 2003 8:12 pm

Well I got my car in October via Virgin. No handbook. Asked for one in November. Nada. Asked again in December. They wrote back to me and told me that I should pursue it directly with the local peugeot dealer, pay for it and they would pay the money. Like a fool I agreed. ( What the hell was I thinking!!!!)

I am still waiting.

( as a side note, the guys in this forum were kind enough to sort out copies of their handbook but I am still waiting for MY handbook to come.)

johlle · Post by **johlle** » Tue Mar 18, 2003 10:00 am

Thanks for the advice.
My CC was UK supplied by the Peugeot dealer nearest to the Coventry factory - my brother works there and I have enjoyed employee discount. That does not mean special favours however as I have found out with my previous 206's. I do have the contact numbers for the Admin department at the factory so that is my next action; I'll post my experiences.

Alex LS · Post by **Alex LS** » Wed Mar 19, 2003 10:27 am

Well I got my car in October via Virgin. No handbook. Asked for one in November. Nada. Asked again in December. They wrote back to me and told me that I should pursue it directly with the local peugeot dealer, pay for it and they would pay the money. Like a fool I agreed. ( What the hell was I thinking!!!!)

I am still waiting.

Chase them. Handbooks come from Virgin, not the dealer. Mine came within a week. The service book is another matter - I'm still waiting for an English service book from the dealer. I ordered it 4 months ago!

johlle · Post by **johlle** » Thu Mar 20, 2003 5:53 pm

For info - - I spoke to my salesman at the dealership who has found me a handbook. Case closed!!!

Pukka Pug · Post by **Pukka Pug** » Sat Mar 22, 2003 9:48 am

Eventually got one in English after waiting 2 months after taking delivery.The one in the car was french as car was an import.Dealer then tried to charge me for it-I think NOT.How do I operate the car by the manual in order to keep the warrenty valid when I cant read french?
D***head dealers...Grrrrrrr

Mr_AWOL · Post by **Mr_AWOL** » Sat Mar 22, 2003 10:52 am

Not wanting to start a row but i would have thought it was perfectly reasonable for a dealer to charge for a handbook if he never supplied the car, especially if the car was an import. You wouldnt expect comet to give you a manual for a television you bought in currys would you?

Again, although i would expect pug head office to supply one, if you have side stepped their dealer network, i would have thought it reasonable for them to charge too?

Hopefully i will come out of this SLIGHTLY more popular than saddam!?!

ladymxenna · Post by **ladymxenna** » Sat Mar 22, 2003 11:30 am

When i read his comments I actually thought he meant the French Dealer rather than a local dealer. It would be reasonable for the French dealer to provide at no cost. ( Am assuming he was importing himself rather than via a middleman/person) Am sure Pukka pug will clarify.

I on the other hand have go to get my handbook from my local dealer, pay for it and get my importers to reimburse the money - very time consuming.

Incidentally, it is a glorious day so what the heck am I doing online!

TOP DOWN TIME!

SING: "get your motor running.......